Fast Food Faux Pas

When your server asks you to pull forward at a fast food restaurant, don’t do it. Tell them they can either give you your order or your money back. If they argue with you, tell them you’d like to talk to their manager. Because they aren’t supposed to do that.

They ask you to pull forward because there is a sensor that measures how long the car at the window has been waiting for their order. If you pull forward, the sensor reports that you have been served. This gives them an artificially high service rating, particularly considering that they are probably doing below average if they are resorting to asking you to do that in the first place.

The fast food chains should publicly denounce this behavior and tell you that they don’t condone it but the truth is that they are embarrassed by it. They also don’t want it widely known that they are demanding unreasonable service rates.

I have sympathy for the people stuck working at places like that but not enough to participate in their ruse. I feel gullible that I’ve put up with it for as long as I have. Behavior like this will only change if we refuse to put up with it.

Sweet dreams, don’t forget to tell the ones you love that you love them, and most important of all, be kind.